Payment & Security

At miloeter, we want you to understand how payments are handled and where to get help with checkout.

Available Payment Methods

The payment methods available for your order are displayed at checkout. Options may vary depending on your location and the payment provider.

Please choose from the available methods and follow the instructions to complete your purchase.

Prices and Order Totals

Review the currency, product prices, shipping charges, and any applicable taxes shown at checkout before confirming payment.

Your final order total will be displayed before you submit your purchase.

If your payment provider applies currency conversion fees, foreign transaction fees, or other charges, please contact that provider for further details.

Payment Protection

Our store uses Shopify’s checkout infrastructure to process purchases.

Payment information transmitted through checkout is protected with encryption and handled by the relevant payment providers.

For your security, please do not send us your full card number, card security code, account password, or one-time verification code by email.

Billing Information

Please enter accurate billing information and make sure it matches the details held by your bank or payment provider.

Incorrect or incomplete billing information may prevent your payment from being approved.

Your bank or payment provider may also require an additional verification step before authorizing a transaction.

If Your Payment Is Declined

If checkout cannot be completed, please check that:

• Your payment details are entered correctly.
• Your billing address matches the information held by your payment provider.
• Your payment method has sufficient funds or available credit.
• Your card has not expired.
• Any verification requested by your bank or payment provider has been completed.
• Your payment method is authorized for online or international purchases where applicable.

You may try another payment method available at checkout or contact your bank or payment provider for assistance.

Order Confirmation

After successfully placing an order, you should receive a confirmation email at the address entered during checkout.

If you do not receive it, please check your spam or junk folder.

If you are unsure whether your purchase was completed successfully, contact us before placing the same order again.

Unrecognized or Duplicate Charges

If you notice an unexpected or duplicate charge associated with a miloeter purchase, please contact us with:

• Your order number, if available.
• The transaction date.
• The amount shown.
• A brief description of the issue.

Please do not send complete payment card details by email.

If you believe your payment method has been used without authorization, please contact your bank or payment provider as soon as possible.

Refunds

Approved refunds are issued to the original payment method within 3–7 business days after the returned product has been received, inspected, and approved.

The time it takes for the refunded amount to appear in your account may depend on your bank or payment provider.

Please review our Return & Refund Policy for eligibility requirements and further details.

Secure Shopping

We take reasonable measures to help provide a secure shopping experience.

However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for keeping your account credentials and payment information confidential and for using a secure device and network when placing an order.

Contact Us

For assistance with checkout, payment questions, or an existing order, please contact:

miloeter
Phone: +1 (812) 371-7862
Email: service@miloeter.com