Terms of Service

Overview

Welcome to miloeter. In these Terms of Service, “we,” “us,” and “our” refer to miloeter. We provide this website, its content, shopping features, tools, products, and services on the condition that you accept the terms, policies, and notices described here.

By browsing our website, purchasing pet products, or otherwise using our services, you agree to these Terms of Service and any additional policies or conditions referenced or linked within them. These terms apply to everyone who accesses the website, including visitors, customers, vendors, merchants, and content contributors.

Please review these terms before using our website. If you do not accept them in full, you must not access the website or use our services. Where these terms constitute an offer, acceptance is limited to the conditions set out here.

Any features, resources, or tools introduced to our store will also fall under these terms. The latest version will remain available on this page.

1. Eligibility and Acceptable Use

By using our store, you confirm that you have reached the legal age of majority in your country or jurisdiction of residence. If you allow a minor dependent to use this website, you confirm that you are an adult and have provided the necessary consent.

Our products and services must not be used for unlawful or unauthorized activities. You must comply with all laws and regulations that apply in your jurisdiction, including intellectual property and copyright laws.

You must not introduce viruses, worms, destructive code, or other harmful software into our website or services. A breach of these terms may result in immediate termination of your access.

2. General Conditions of Access

We reserve the right to decline service to any person at any time and for any reason, subject to applicable law.

You understand that content you provide, other than credit card information, may travel across different networks without encryption and may be adapted to meet the technical requirements of connected networks or devices. Credit card information is encrypted during transmission over networks.

Without our express written permission, you must not reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the service, its use, access to it, or contact information made available through the website.

Section headings are provided for convenience and do not change the meaning or scope of these terms.

3. Website Information

Content on this website is provided for general information. We do not accept responsibility for information that is incomplete, inaccurate, or outdated.

Before making decisions based on website content, you should consult primary sources or information that is more accurate, complete, or current. Any reliance on materials published on this website is at your own risk.

Some pages may contain historical information, which is provided for reference and may no longer reflect current circumstances.

We may revise website content at any time, but we are not obligated to update every item of information. You are responsible for checking for changes.

4. Pricing and Service Changes

Product prices may change without advance notice.

We may modify, suspend, or discontinue the service, including individual features, products, or content, at any time without notice.

To the extent permitted by law, we are not responsible to you or any third party for price changes, service modifications, interruptions, or discontinuation.

5. Products and Availability

Certain pet products or services may be offered exclusively through our online store. Availability may be limited, and returns or exchanges are subject to our Return & Refund Policy.

Our collection may include products such as dog beds, pet hair removal and cleaning tools, pet water dispensers, grooming accessories, and other pet care products.

We make reasonable efforts to present product photographs, colors, materials, dimensions, features, and other details accurately. However, the appearance of an item on your screen may vary depending on your device and display settings.

Product dimensions and specifications may have minor variations due to manufacturing processes or measurement methods.

We may restrict sales to particular individuals, locations, or jurisdictions on a case-by-case basis. We may also limit the quantities available for purchase.

Product descriptions and prices may be revised at our discretion without prior notice. We may stop offering a product at any time. Offers made through this website are invalid wherever prohibited.

We do not guarantee that products, services, information, or other materials obtained through the store will meet every individual preference or expectation, or that every error within the service will be corrected.

Pet owners are responsible for determining whether a product is appropriate for their pet based on factors such as size, age, behavior, health, and individual needs.

6. Orders, Billing, and Account Details

We may decline an order or limit or cancel quantities purchased by a customer, household, or individual order.

These limits may apply to purchases associated with the same account, payment card, billing address, or delivery address. We may also restrict orders that we believe have been placed by dealers, resellers, or distributors.

If we change or cancel an order, we may attempt to notify you using the email address, billing details, or telephone number supplied during checkout.

You agree to provide complete, accurate, and current purchase and account information.

Please promptly update relevant details, including your email address, payment card information, billing details, and expiration dates, so we can process transactions and contact you when necessary.

Additional information about returns is available in our Return & Refund Policy.

7. Optional Third-Party Tools

Our website may provide access to tools operated by third parties. We do not necessarily monitor, control, or contribute to those tools.

They are made available on an “as is” and “as available” basis, without endorsement or any warranties, representations, or conditions from us.

To the extent permitted by law, we accept no liability arising from your use of optional third-party tools.

You choose whether to use these tools and do so at your own discretion and risk. Before using them, review and accept the terms provided by the relevant third-party operator.

Any new tools, features, or services we introduce through the website will also be subject to these Terms of Service.

8. External Content and Links

Certain products, services, or materials available through our store may originate from third parties.

Links on our website may also take you to external websites that are not affiliated with miloeter.

We are not responsible for reviewing or verifying third-party content, accuracy, products, services, or websites, and we do not provide warranties for them.

To the extent permitted by law, we are not liable for harm or loss arising from purchases, transactions, or interactions involving third-party websites, goods, services, resources, or content.

Please read the relevant third party’s policies before completing a transaction.

Questions, complaints, or claims concerning third-party products or services should be directed to the relevant provider.

9. Feedback and Other Submissions

If you send us ideas, proposals, suggestions, plans, competition entries, product requests, feedback, photographs, reviews, or other materials, whether requested or unsolicited, you agree that we may use those submissions without restriction where permitted by law.

This permission may include editing, copying, publishing, distributing, translating, and otherwise using the material in any medium.

We are not required to keep submissions confidential, provide payment for them, or respond to them unless otherwise required by law.

We may review, edit, or remove content that we consider unlawful, threatening, abusive, defamatory, obscene, offensive, misleading, or otherwise objectionable, or that violates intellectual property rights or these terms.

Your submissions must not infringe another party’s copyright, trademark, privacy, personality, or other personal or proprietary rights.

They must not contain unlawful, abusive, defamatory, or malicious material or software capable of affecting the service or related websites.

You must not submit content under a false email address, impersonate another person, or misrepresent where a submission originated.

You are responsible for the content and accuracy of your submissions.

10. Personal Information

Personal information submitted through our store is handled in accordance with our Privacy Policy.

Please review that policy for details about how information is collected, used, disclosed, and protected.

11. Errors and Corrections

Occasionally, our website or services may contain mistakes, missing information, or inaccuracies involving product descriptions, dimensions, materials, prices, promotions, offers, shipping charges, delivery estimates, or stock availability.

We may correct these issues, revise information, or cancel affected orders at any time without prior notice, including after an order has been submitted.

Unless required by law, we are not obligated to update, explain, or revise information across the service or related websites, including pricing information.

A displayed update or refresh date should not be interpreted as confirmation that all website information has been reviewed or changed.

12. Prohibited Activities

You must not use this website or its content to:

• Carry out unlawful activities or encourage others to participate in them.

• Violate applicable international, national, regional, state, or local laws and regulations.

• Infringe our intellectual property rights or those of another party.

• Harass, abuse, insult, threaten, harm, defame, intimidate, or discriminate against others.

• Provide false or misleading information.

• Upload or transmit viruses or malicious code that could affect this service, other websites, or internet operations.

• Collect or track other people’s personal information without authorization.

• Conduct spam, phishing, pharming, pretexting, spidering, crawling, scraping, or similar activities.

• Engage in unlawful, obscene, fraudulent, or abusive activities.

• Interfere with, bypass, or compromise security features of this service, related websites, other websites, or the internet.

We may terminate or restrict your access to the service if you engage in prohibited activities.

13. Product Use, Pet Safety, Warranties, and Limits of Liability

You are responsible for using all products in accordance with the instructions, warnings, specifications, and intended purposes provided with the product or on the relevant product page.

Pet products should be used with appropriate supervision where necessary.

No pet product is completely resistant to chewing, scratching, or other animal behavior. Inspect products regularly and discontinue use if a product becomes damaged or presents a potential safety risk.

For products involving water, electrical components, filters, moving parts, grooming tools, or detachable components, follow all cleaning, maintenance, assembly, and safety instructions provided with the product.

We do not promise that the website or service will always be available, timely, secure, uninterrupted, or free from errors.

We also do not guarantee the accuracy or reliability of results obtained through use of the service.

We may suspend the service for an unspecified period or discontinue it at any time without notice.

You acknowledge that using the service, or being unable to use it, is at your own risk.

Unless we expressly state otherwise, products and services supplied through the store are provided “as is” and “as available,” subject to rights that cannot legally be excluded.

To the extent permitted by applicable law, we exclude express or implied warranties and conditions, including those relating to merchantability, merchantable quality, suitability for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by applicable law, miloeter, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for injury, loss, claims, or damages arising from the use of the service or products obtained through it.

This limitation includes direct, indirect, incidental, punitive, special, and consequential damages, such as lost profits, revenue, savings, data, replacement costs, or similar losses, except where applicable law does not permit such exclusions.

Where the law does not permit a particular exclusion or limitation, our liability will be limited only to the extent allowed by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless miloeter, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees against third-party claims or demands, including reasonable legal fees, arising from:

• Your breach of these Terms of Service or documents incorporated into them.

• Your violation of applicable law.

• Your infringement of another party’s rights.

• Your misuse of our website, services, or products.

15. Severability

If any part of these terms is found to be unlawful, invalid, or unenforceable, it will remain effective to the maximum extent allowed by law.

Any portion that cannot be enforced will be treated as separate from the remaining terms.

The validity and enforceability of the other provisions will remain unaffected.

16. Ending the Agreement

These terms remain effective until terminated by either you or us.

You may end the agreement by notifying us that you no longer wish to use our services or by stopping your use of the website.

If we determine or reasonably suspect that you have failed to comply with these terms, we may terminate the agreement without notice and restrict or deny access to all or part of the service.

You remain responsible for amounts owed up to and including the termination date.

Obligations and liabilities arising before termination continue to apply afterward where appropriate.

17. Complete Agreement and Interpretation

If we do not immediately exercise or enforce a right under these terms, that does not mean we waive that right.

These Terms of Service, together with the policies and operating rules published on our website or relating to the service, form the complete agreement between you and us concerning your use of the service.

They replace earlier or contemporaneous agreements, communications, and proposals, whether spoken or written, including previous versions of these terms.

Any ambiguity in these terms will not be interpreted against a party solely because that party drafted them.

18. Governing Law

These Terms of Service and any separate agreements under which we provide services will be governed by and interpreted in accordance with applicable laws.

Nothing in these terms limits any mandatory consumer rights available to you under the laws of your place of residence where those rights cannot legally be waived.

19. Revisions to These Terms

The current version of these Terms of Service is available on this page.

We may revise, replace, or update any part of these